Privacy Policy

1. Information we collect

Account information. Your first and last name (required), email address, and optional phone number, plus your authentication credentials, managed by our authentication provider, Supabase. We never see or store your raw password. If you sign in with a social account, we also store a link to your profile picture and show it in the app.

Social sign-in information. If you choose to sign in or sign up with Google, Facebook, or LinkedIn, that provider sends us, through Supabase, the basic profile details you allow it to share — typically your name, email address, profile picture, and an identifier for that provider account. We do not receive your password for that provider, and we do not receive or read your contacts, friends, connections, or posts. What a provider shares depends on that provider and on your settings with it.

Billing information. Subscription plan, payment method, and transaction history are processed and stored by our payment processor, Stripe. We do not receive or store your full card number.

Usage data. Text-to-speech minutes generated, timestamps, your subscription/plan status, and your Voice Pack balances — used to meter and display your usage and to enforce plan limits.

Script content. VoiceTalker Studio scripts you write can be saved to your own device as a file or to your account in our database ("My Scribes") so you can open them again; translations are cached inside the script you save. When you generate narration or a translation, the relevant clip text is sent to our text-to-speech and translation providers, OpenAI and Google Gemini, solely to produce that audio or translation, and is not retained by us afterward.

Shared content. When you use the Share feature, we store what you choose to share — a rich-text version of your script or, on paid plans, an MP3 or MP4 file — together with a title, preview image, and hashtags, at a web address. Anyone who has that link and is signed in can view or download it, and a social network or messaging app that receives the link may display a preview. We ask search engines not to index share pages, but we cannot control what others do with a link you give them. You can remove a share at any time, which stops its link from working.

Technical data. Standard diagnostic information such as IP address and browser type, collected automatically through server logs.

2. How we use information

We use the information above to provide and operate the Service, process billing and subscriptions, generate the narration and translations you request, sign you in with the provider you choose, show your name and picture in the app, create and serve the share links you make, maintain and improve reliability and security, communicate with you about your account, and comply with applicable law.

3. Third-party service providers

We rely on the following providers to operate the Service, each of which processes data under its own privacy policy:

• Supabase — authentication and database hosting.
• Stripe — subscription and payment processing.
• OpenAI — text-to-speech narration and translation.
• Google Gemini — text-to-speech narration.
• Google, Meta (Facebook), and LinkedIn — optional social sign-in, only if you choose one of them.

Sharing to social networks. When you choose a social network, iMessage, or another option in the Share menu, you are handed to that network or your device's share sheet with a link and a caption. We do not post for you, and we do not get access to your social accounts. What you post there is governed by that network's own terms and privacy policy.

4. Cookies and local storage

We use browser local storage to keep you signed in (via Supabase) and to remember your light/dark appearance preference, and short-lived session storage to hold a plan you picked while you sign in with a social provider. Google, Facebook, and LinkedIn may set their own cookies on their own pages when you sign in with them. We do not use third-party advertising trackers.

5. Data retention

We retain account and billing records for as long as your account is active and as needed to meet legal, tax, and accounting obligations. Usage ledger records are retained as needed for billing accuracy and dispute resolution.

6. Data security

We use reasonable technical and organizational measures to protect your information, including encryption in transit and database-level row security restricting each account to its own data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights and choices

You can review and manage your subscription and billing details directly through the Stripe billing portal, available from your Account page. You can edit your name and phone number, and connect or remove Google, Facebook, and LinkedIn sign-in methods, from your Account page, and you can remove any share you have made. You can also revoke VoiceTalker Studio's access from within your Google, Facebook, or LinkedIn account settings. To access, correct, or delete your account data, or to ask us anything about this policy, contact us at the address below.

8. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children.

9. International users

The Service is operated from, and your information is processed in, the United States.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted here, with an updated effective date above.

11. Contact

Questions or requests regarding this Privacy Policy can be sent to info@cloudmediaworks.com.